Companies spend a lot of reso urces on performing simple repetitive business processes. RPA technology automates them, minimizing human involvement and saving money. Employees have more time for intellectual and creative of business tasks. Bitrix24 has ready-made solutions for business robotization. What is RPA, how the technology is implemented in Bitrix24 – read in the article.
RPA – what is it
RPA (Robotic Process Automation) is the automation of business processes using software robots and artificial intelligence. The robot whatsapp number database imitates human actions performed by a mouse or keyboard in the interface of a program, CRM, or application system.
The RPA system algorithm is creat of business using program interfaces or scripting language. It copies user actions in the graphical shell of the application and subsequently reproduces them independently. For example, it fills out forms, transfers data from one document to another, operates cells in Excel, checks the entered information, generates a report, etc.
The first RPA systems appeared in tools for promoting business Russia in 2017. By 2020, more than half of large capital companies have implemented software robots. Robotization is carried out using specialized platforms (for example, PIX RPA Platform, UiPath, ElectroNeek) or improvements to existing business management systems (for example, Bitrix24).
What processes can be delegated to RPA
It is not possible to create a robot for all hong kong ata operations. To find out whether a robot can perform an action, you need to answer the question: is it possible to write instructions for this business process? Yes – the RPA system will cope with the task.
What processes can robots automate:
- performed autonomously;
- simple;
- recurring;
- standardized;
- assigned to multiple employees;
- monotonous;
- using standard data.
Typically, RPA systems are tasked with analyzing, collecting, processing, searching and transforming data, working with incoming emails, performing simple actions in an application, monitoring the course of a business process, computing actions, operations with office documents, reporting, and monitoring certain events.
It would take an ordinary employee hours to perform dozens of such procedures, while a robot would take minutes. A person can make a mistake, while a robot almost never makes mistakes.